It is vital that you notify us of a cancellation with 24 hours notice. If you don’t keep an appointment and fail to notify us well in advance, it is our policy to invoice you for the appointment.
With adequate notice, we are able to give the appointment time to another client. In addition, consultants expect to be paid for the time they are here. Of course we understand that occassionally people are prevented from keeping appointments due to sudden illness or unexpected emergencies. If this is the case, please contact us as soon as possible to explain the circumstances.